Return Policy
Easy returns and exchanges for your peace of mind
Return Policy Overview
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return policy.
Important: Items must be returned in their original condition within 30 days of purchase.
Return Eligibility
Time Frame
You have 30 days from the date of purchase to initiate a return.
Item Condition
Items must be returned in their original condition:
- Unused and unworn
- Original packaging and tags attached
- All price tags and labels intact
- Original product packaging included
Non-Returnable Items
The following items cannot be returned:
- Perishable goods (food, flowers, plants)
- Custom or personalized items
- Intimate apparel or hygiene products
- Digital downloads or software
Return Process
Initiate Return
Contact our customer service or use your account to initiate a return request.
Receive Return Label
We'll email you a prepaid return shipping label.
Package Item
Pack the item securely in its original packaging if possible.
Ship Item
Attach the return label and drop off the package at any shipping location.
Receive Refund
Once we receive and inspect the item, we'll process your refund.
Refund Options
Full Refund
Get your money back to your original payment method
Exchange
Swap for a different size, color, or product
Store Credit
Receive store credit for future purchases
Partial Refund
For items returned outside the 30-day window or in used condition